Marc Gordon has been referred to as one of Canada’s best keynote speakers. His experience and knowledge, combined with his trademark energy and humour, make him a sought after presenter.

For business owners, Facebook, Twitter and Linked In have become a source of confusion, frustration and a huge investment of time and money. This presentation looks beyond the hype and shows you how to create a social media campaign that you can manage and your market can embrace. This 60 minute presentation will cover:

• What fans and followers mean to your business
• What people are really saying about you in the social media universe
• Understanding the value of a social media audience
• Why most corporate social media programs fail
• Deciding what you want to get out of social media
• What social media tools will work best for you
• Planning a social media program that works
• Measuring the success of a social media campaign

This presentation is designed for business owners, sales representatives, agents, and companies that are:

• Thinking of starting a social media campaign
• Currently using social media but not seeing the results they hoped for
• Wanting to attract new clients
• Looking to strengthen relationships they have with current clients

Selling to the Power of 3
Mastering the Transaction Before, During and After the Sale

In this critically acclaimed presentation, Marc will show your sales team how to go beyond the role of “sales rep” and become a concierge of customer service.

This presentation has been delivered measurable results to car dealerships, direct mail companies, health clubs, and retailers. During this 60-90 minute presentation, Marc will teach your people to:

• Find the right kind of customer – quickly and efficiently
• Spend more time selling and less time prospecting
• Handle objections of any kind
• Close the sale on your terms
• Attract referrals without asking
• Keep the customer coming back for life